Webinar on Structure 2.0-Knowledge Delivery at Symantec

The Southwestern Ontario Chapter of the STC is hosting this webinar (Structure 2.0—Knowledge Delivery at Symantec) on Wednesday, September 16, 2009.

Location: PEER Group, 72 Victoria St. South, Kitchener

Time: 1:00 to 2:30 pm

Description

Learn how the information developers at Symantec went from information in a book paradigm to topic-based, on-demand user assistance, and all the advantages of that transition.

Presenter

Tristan Bishop has been driving documentation process improvement since 1996. These efforts have included: building a knowledge management strategy for Wells Fargo Online; crafting an XML publishing environment for Invio Software; managing multiple documentation teams; migrating VERITAS FrameMaker documentation into topic-based XML; unifying Symantec stakeholders to ensure optimal content delivery.

For more information about the webinar and the speaker, see http://www.stc.org/edu/seminars01.asp.

Fee

At the PEER Group location (sponsored by the Southwestern Ontario Chapter STC):

• Free for members and $35CAD for non-members.

At any location (sponsored by STC Head Office):

• $79USD for members and $149USD for non-members

Registration

To attend the webinar at PEER Group, email Tracey Aitcheson. Please provide your membership number if you are a member.

To attend the webinar from any other location, register here: https://access.stc.org/imispublic/Core/Events/eventdetails.aspx?iKey=WEB0916.

More Details

Watch the calendar page on our website for more details.